Turning Customers Into Company Representatives: How Outer

Brands are now experimenting with ways to put real customers to work to bridge the influencer authenticity gap. Chatdesk, Shapermint and Outer share their approaches.

Market Penetration: What It Is and Strategies to Increase It

How to Turn Customers Into Clients

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How to Create Detailed Buyer Personas for Your Business [+Free

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Churned on LinkedIn: Business development rep

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Inside Sales vs. Outside Sales: How to Structure a Sales Team

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Customer Complaints: Why Angry Customers Are Good for Business

What Does a Customer Service Representative Do?

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Do You Dangle Your Product—or Your Process? Building a Better

10 Sales Email Templates to Get & Keep a Client's Attention

8 Tips for Becoming a Customer-Centric Organization

Shapermint's live chat bot saves its customer service during COVID-19

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Shapermint uses Ada to increase sales generated by customer

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